VENDOR PRIVACY POLICY

Effective :- August 2026

This Vendor Privacy Policy details how BasisPe.com collects, secures, manages, and shares corporate, financial, and personal credentials provided by registered business partners and local shopkeepers.

 

1. Business Data We Collect
To authenticate merchant storefronts, process digital payouts, and comply with commercial tax frameworks, we collect the following business data:
 
1.1 Store Identity Profiles: Registered business name, trade name, shop address, corporate email, mobile numbers, and proprietor details.
 
1.2 Statutory Tax & Business Certifications: Goods and Services Tax Identification Number (GSTIN), Permanent Account Number (PAN), and food safety numbers (FSSAI License data), where applicable.
 
* 1.3 Banking and Settlement Logs: Verified bank account configurations, cancelled cheque profiles, IFSC coordinates, and detailed transaction histories mapping store orders and subscription payments.
 
* 1.4 Geographical Store Mapping: Precise GPS coordinates of the shop location to correctly match the store with consumers operating within its delivery radius.
 
 2. Utilization Pathways for Merchant Data
We process and route merchant profiles strictly for core system operations:
 
* 2.1 To set up and display your digital store layout, categories, and inventory metrics to shoppers active on the customer app.
 
* 2.2 To execute automated, secure payout settlements into your bank account via partner payment networks (Razorpay/Cashfree).
 
* 2.3 To generate statutory corporate invoices and file proper internal tax ledgers (GST filing logs) with government revenue departments.
 
2.4 Ecosystem Audit & Safety: To track and analyze merchant cancellations, customer return percentages, and user ratings to filter out fraudulent vendors or substandard setups.
 
3. Controlled Business Data Sharing
Merchant credentials are shared strictly with authorized infrastructure layers to facilitate business transactions:
 
3.1 The Shopping Public: Your store name, business address, contact details, and open hours are displayed publically on the consumer app so users can discover your shop and place orders.
 
3.2 Integrated Fintech Gateway Partners: Your banking codes are routed securely through authorized banking lines and Razorpay/Cashfree API architectures to clear outward business payouts.
 
3.3 Tax and Legal Authorities: We share business turnover metrics, GST records, and PAN allocations with government tax departments during quarterly or annual statutory audits.
 
4. Security Protocols & Operational Retention
 
4.1 All merchant account matrices, banking links, and item logs are secured using industrial SSL encryption structures and hosted on firewalled cloud networks.
 
4.2 Upon voluntary merchant deactivation or plan expiration, standard transaction registries, tax logs, and store invoices will be retained securely in our archive systems for the duration required by national corporate auditing laws.
 
5. Legal Domain & Venue
This privacy policy is bound by the national legal frameworks governing digital marketplace operations in India. Any operational disputes, data contentions, or legal queries regarding merchant privacy systems fall exclusively under the judicial authority of the competent courts located in Raipur, Chhattisgarh only.
 
6. Merchant Desk Support
For operational inquiries, business data updates, or payout alignment issues, vendors can contact our specialized merchant help desk directly:
 
* Email: support@basispe.com
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