This Merchant Agreement is a binding legal contract between BasiePe India Pvt. Ltd. (hereinafter referred to as the "Company", "Platform", "We", "Our", or "Us") and the independent business entity or shopkeeper registering as a seller (hereinafter referred to as the "Vendor" or "Merchant") on the BasisPe platform. By registering your shop and purchasing a vendor subscription plan, you accept and agree to be bound by these terms.

 

 1. Platform Intermediary Role

 

1.1 BasisPe operates strictly as an online marketplace infrastructure platform connecting independent local merchants with consumers.

 

1.2 The Company does not manufacture, stock, own, or directly sell any products listed by the Vendor. The contract for the sale of any product is strictly a bipartite agreement between the Vendor and the Customer.

 

 2. Vendor Subscription Plans & Fees 

 

2.1 The Vendor can choose any of the following commercial billing structures to list their storefront on the Platform. All subscription fees attract a statutory 18% Goods and Services Tax (GST), which will be charged additionally:

 

* 30-Day Active Plan: ₹40/- + 18% GST (Total: ₹47.20)

* 90-Day Active Plan: ₹114/- + 18% GST (Total: ₹134.52)

* 180-Day Active Plan: ₹224/- + 18% GST (Total: ₹264.32)

* 365-Day Active Plan: ₹365/- + 18% GST (Total: ₹430.70)

 

 3. Catalog Inventory & Product Listing Limits

 

3.1 Base Product Cap: Every base subscription plan listed above permits the Vendor to host a maximum of 10 active products (SKUs) live on the storefront simultaneously.

 

3.2 Additional Listing Charges: If the Vendor wishes to host more than 10 products, an additional one-time inventory fee of ₹18/- + 18% GST (Total: ₹21.24) will be charged for every individual product added beyond the base tier.

 

3.3 Absolute Maximum Limit: A single merchant storefront can maintain a maximum of 200 live products on the app at any given time. Listing counts beyond 200 require special operational approvals and custom enterprise pricing contracts from the Company.

 

3.4 Non-Refundable Framework: Subscription fees and additional catalog listing charges are completely Non-Refundable and non-adjustable under any circumstances, even if the Vendor chooses to shut down their digital storefront before the paid validity period expires.

 

 4. Product Standards, Quality, & Regulatory Compliance

 

4.1 Product Authentication: The Vendor guarantees that all products listed on the platform are authentic, unadulterated, safe for consumption/use, and fully compliant with the Consumer Protection (E-Commerce) Rules, 2020. Listing counterfeit, expired, or replica goods is strictly prohibited.

 

4.2 Prohibited Inventories: The Vendor shall not list weapons, narcotics, prescription drugs without digital validation, tobacco products, adult material, or any goods banned under Indian law. Violation will lead to immediate storefront termination and legal reporting.

 

4.3 Mandatory Licensing: Merchants listing groceries, fresh food, or packaged edibles must upload and maintain a valid FSSAI (Food Safety and Standards Authority of India) License/Registration. The Vendor bears exclusive legal accountability for any regulatory non-compliance or food safety violations.

 

 5. Order Fulfilment & Commercial Responsibilities

 

5.1 Processing Deadlines: Upon receiving a consumer order alert via the app, the Vendor must accept, pack, and prepare the package for delivery within the platform's standard time limits (e.g., 15–30 minutes).

 

5.2 Packaging Quality: The Vendor is solely responsible for durable, spill-proof, and tamper-evident packaging to ensure that products do not leak or sustain damage during transport.

 

 6. Settlement Cycles & Financial Terms

 

6.1 Digital Payout Routings: Payments collected from consumers via integrated payment nodes (Razorpay / Cashfree) will be cleared and routed into the Vendor’s verified bank account within the platform's standard settlement cycle (e.g., T+2 or T+3 Business Days).

 

6.2 Any applicable platform handling charges, marketplace commissions, or delivery fees (if agreed upon) will be deducted at source before routing the final settlement payout.

 

 7. Indemnification & Limitation of Liability

 

7.1 Merchant Indemnity: The Vendor agrees to indemnify, defend, and hold harmless BasiePe India Pvt. Ltd. from any legal actions, customer claims, financial penalties, or civil lawsuits arising due to product defects, expired items, pricing misrepresentations, or consumer health hazards.

 

7.2 Exclusive Legal Jurisdiction: This agreement is governed by the laws of India. Any legal actions or corporate arbitrations arising out of this merchant contract shall be brought exclusively before the competent courts located in Raipur, Chhattisgarh only.